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    • BRANDS
      • (A-H)
        • Alliestrasza
        • ASTRO Gaming
        • ATMO Esports
        • Bruce Greene
        • CohhCarnage
        • DATTO
        • Dr Disrespect
        • GEF
        • GFUEL
      • (I-Q)
        • IceManIsaac
        • Infinikey
        • KB Keebs Keyboards
        • Kephrii
        • LuluLuvely
        • LordKebun
        • Masayoshi
        • NOAHJ456
        • PayMoneyWubby
      • (R-Z)
        • Shady
        • Sleepy
        • Sonii
        • Spaceboy
        • StoneMountain64
        • Storymodebae
        • Summit1G
        • XQC
        • ZLaner

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    IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts

    Route Shipping Insurance

     

    DOTEXE is proud to partner with Route+, the leader in package protection and
    tracking solutions. By selecting Route+ at checkout your order will be protected from
    damage, loss*, or theft. In the unfortunate case that your order never comes or is damaged
    upon arrival, you can easily file a claim with Route and receive a replacement or be fully
    reimbursed. We are excited to offer this service to you and we highly recommend you use
    Route+ package protection at checkout.


    * Claims for packages marked "delivered" must be filed after 5 days and before 15 days from
    the date the package was marked "delivered." Claims for packages presumed to be lost
    (where the status is not "delivered") must be filed after 7 (20 for international) days and
    within 30 days from the last checkpoint.

    Route+ FAQ

    Q: What is Route?
    A: We’ve partnered with Route—a package protection and tracking solution—to give
    our customers the best possible delivery experience. Route offers a few options to
    improve the experience:
    Route+ is premium package protection for your online orders. When you add
    Route+ at checkout, you can easily file claims for lost, stolen or damaged
    packages in the unfortunate case that they arise.
    Purchased Route+ and need to file a claim? File here


    The Route App (Free)
    The Route App allows you to visually track all of your online orders in one
    place. No need to dig through your email for tracking numbers, dynamic maps
    and real-time shipping updates keep you in the loop throughout every part of
    your delivery.
    Haven’t downloaded the app yet? Download here

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    Dotexe is proud to be a Minority Business Enterprise with NMSDC minority certification.

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